Manager, FGS Program Management, Westlake, Texas

Description

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Manager, FGS Program Management to work in Westlake, TX!

Role Summary

The Manager, FGS Program Management, plays a critical role in advancing FGS’s People?First agenda by creating important engagement opportunities, strengthening community connection, and supporting a positive associate experience across the organization. This role is also responsible for coordinating FGS Data Analytics Request management and training implementation across enterprise teams, ensuring smooth delivery, tracking adoption, and refining offerings to improve engagement and impact.

The role is focused on tactical execution, program coordination, and facilitating alignment across decision?makers and program owners to deliver on agreed priorities.

Key Responsibilities

Associate Experience & Community Engagement

Coordinate and support initiatives that strengthen associate community and develop a People?First culture across FGS.
Play a facilitator role in the FGS Associate Council, helping capture associate perspectives, supervise associate council recommendations & actions needed, understand current?state opportunities, and support updates to program strategy.
Lead or assist with event planning and execution for CSO, SLT, and FGS?wide activities, ensuring smooth logistics, communications, and execution.

Events Planning & Operational Support

Manage FGS event coordination (SLT, ELT, Regional visits, Regional Events, all Associate forums etc.) including coordinating with admins/partners for scheduling, communications, materials preparation/coordination from contributors, and onsite/in?virtual support.
Ensure events and engagement forums are structured, purposeful, and aligned with organizational messaging and goals.
Track event feedback and partner with stakeholders to continually improve the associate engagement experience.

Training Implementation & Delivery

Coordinate training implementation across enterprise teams, ensuring materials, schedules, facilitators, and audiences are aligned.
Track, report, and analyze training participation, adoption metrics, and feedback.
Work with program owners and SMEs to refine training content, enhance relevance, and boost engagement.
Support communication and rollout planning for training initiatives.

Cross?Functional Coordination

Act as a connector across functions, bringing together decision-makers and program owners to ensure alignment, clarify expectations, and help drive execution.
Partner with Data Analytics, Communications, HR, Learning & Development, Security leaders, and other stakeholders to support consistent messaging and integrated experiences.
Ensure follow?through on action items and help maintain momentum across initiatives.

Skills & Competencies to Strengthen

Basic understanding of training delivery principles and change?enablement fundamentals.
Fundamentals of data analysis and reporting.
Learning mindset with a continuous improvement orientation.
Strong interpersonal and communication skills, including the ability to tailor communication to different audiences.
Event planning and coordination capability with strong attention to detail.
Ability to navigate ambiguity, stay organized, and manage multiple priorities.
Comfort engaging with senior stakeholders while supporting tactical execution.

Impact of the Role

This role strengthens the overall associate experience and ensures that FGS associates, and Fidelity associates more broadly, are informed, connected, and prepared to work towards Fidelity’s safety mission. By coordinating events, facilitating training, and supporting community?building initiatives, the Manager helps reinforce organizational culture, strengthen communication, increase training effectiveness, and support the execution of FGS’s People?First strategy.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy.

For information about working at Fidelity TalentSource, visit FTSJobs.com.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at [email protected] if you would like to request an accommodation.