
Combine your passion for helping others with a flexible and supportive role at Fidelity.
Types of roles in customer service
Whether you are just starting out or want to take your career to the next level, Fidelity TalentSource offers a wide range of rewarding temporary customer service jobs at one of the world’s leading financial services firms. Connect with customers, listen, and act with empathy as you work to understand their long-term goals.
Customer Relationship Advocate
Answer inbound calls and progress toward more complex customer assistance.
Financial Customer Associate
Answer inbound calls and assist with retirement questions and transactions.
Workplace Planning Associate
Through outbound and inbound calls, you'll help 401(k) participants get the most out of their plans.

Meaningful resources for career development
We actively invest in our people to help them develop and grow.
- Formal training
- Learning resources
- Ongoing support
- Coaching and mentoring

Our stories
From expert advice on navigating today's evolving job market to inspiring career journeys and experiences, explore how contract work can open doors to new opportunities and help drive your professional growth.