Senior Systems Analyst, Westlake, Texas

Description

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Systems Analyst to work in Westlake, TX!

The Team

Come join Fidelity as we have our Better Way of Working! Your mission, if you choose to accept it, is to join the Fidelity Wealth Solutions Engineering Team focused on greater delivery, efficiency, and quality. Our engineering team is innovative, diverse, passionate, and hard-working. We work in a very dynamic, agile environment. You will work in the Engineering Team focused on enabling the Household Parameter Sheet (HPS) Platform — the central engine that processes and delivers critical investment parameters to Fidelity’s strategic partners across both Workplace Investing and Personal Investing.

The Purpose

As a Systems Analyst, you will be embedded in a team that owns the HPS Platform —a suite of REST APIs and AWS-based microservices that drive the end-to-end lifecycle of Household Parameter Sheets delivered to strategic partners. The platform supports enrollment flows and downstream processing for both Workplace and Retail/Personal Investing clients. You will quickly gain deep understanding of all platform components and work with the team to deliver best-in-class solutions. The ideal candidate is meticulous, technically astute, comfortable testing and analyzing APIs hands-on, and shows ease at making personal connections, leading constructively, and solving sophisticated analytical challenges with a dedicated and ownership-driven approach.

The Expertise You Have

6-9 years of professional experience, supporting software solutions in a financial services or enterprise technology environment
Bachelor’s degree in computer science or related technology subject area
Strong working knowledge of REST APIs, JSON payloads, and API integration patterns across distributed microservices
Hands-on experience testing and validating REST APIs using tools such as Bruno, Postman, or equivalent — including building request collections, validating response contracts, and debugging API failures
Experience with API versioning strategies and hands-on participation in API version migration efforts — including impact analysis, consumer communication, contract comparison, and regression validation across microservices
Proven knowledge of Splunk for log analysis, incident investigation, distributed tracing across microservices, and building dashboards and alert monitors for production observability
Experience with AWS services including Lambda, Step Functions, S3, SQS, and event driven architectures (e.g., Kafka/Kinesis streams)
Familiarity with Java/Spring Boot microservice architecture for the purpose of analysis, reverse engineering, and documentation (hands-on coding not required)
Proficiency in creating system flow diagrams, process maps, data mapping documents, microservice dependency maps, and solution architecture documentation
Expertise writing detailed business and technical requirements, user stories, and acceptance criteria for complex platform changes
Understanding of Structured Query Language (SQL) and ability to trace data across relational and NoSQL data stores
Solid understanding of functional and integration testing concepts; experience with tools like Cypress or equivalent is a plus
Deep knowledge of scrum methodologies and tools — Jira experience required; Confluence documentation experience required
Release coordination experience: managing deployment readiness, scheduling, cross-team communication, and post-release validation
Test data generation experience, including tools like Hexawise or equivalent, is a plus
AI/ML product awareness (e.g., supervised learning models, recommendation systems) is a bonus

The Skills You Bring

You are a diligent person with a real passion for accuracy, clarity, and elimination of ambiguity
You are deeply effective in written and verbal communications and are dedicated to tailoring content to the appropriate audience (business vs. technology, associate vs. management, etc.)
You are a self-starter who can rapidly assimilate complex microservice platform architecture, business processes, goals, and objectives and distill them into well-defined requirements
You understand how technology can automate business processes and can effectively propose, challenge, and engage in ideation with business and technology teams in formulating software designs and solutions
You are capable of working directly with REST APIs using tools like Bruno or Postman to independently validate, test, and analyze microservice behavior without requiring developer handholding
You can navigate Splunk to independently investigate log trails, trace failures across service boundaries, and communicate findings clearly to developers and partners
You excel at creating and maintaining Confluence documentation — from architecture overviews to detailed runbooks, API migration guides, onboarding docs, and process flows
You assist in identification, isolation, resolution, and communication of problems within production and non-production environments and perform root-cause troubleshooting
You are flexible and can adjust your work schedule to accommodate both U.S. and India[ based teams and associates
Good interpersonal and leadership and influencing skills (without direct authority of others)
Determined, self-managed, energetic, passionate, and motivated with the ability to work independently to deliver results

The Value You Deliver

Ensuring the product team is building the right software solutions and components to improve customer experience
Facilitating flow of requirements from the business to the technology team, translating complex HPS platform needs into actionable user stories and sprint-ready backlog items
Owning end-to-end documentation of the HPS Platform — system flows, data mappings, microservice integration contracts, API migration guides, and release notes maintained in Confluence
Driving API version migration analysis — documenting breaking changes, coordinating consumer impact assessments, validating updated contracts using Bruno/Postman, ensuring smooth cutover across dependent microservices
Leading Splunk-based observability efforts — building dashboards, defining alert thresholds, and performing log analysis to proactively detect and triage production incidents
Driving release management coordination: scheduling, readiness reviews, deployment communication, and post-release validation
Reducing requirements and design risk and resulting costs associated with rework and redesign through rigorous upfront analysis
Working with developers to support and validate REST API contracts, JSON payloads, Kafka event flows, and AWS service integrations
Exercising a passion for keeping your knowledge up-to-date with the latest and greatest in platform tooling, AWS capabilities, and financial technology
Helping maintain the high level of integrity in the team
Taking ownership and accountability for figuring out what needs to be done

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy.

For information about working at Fidelity TalentSource, visit FTSJobs.com.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at [email protected] if you would like to request an accommodation.