Systems Analyst, Durham, North Carolina

Description

We are seeking a highly experienced Systems Analyst to join our Savings & Lending team building digital solutions to build out traditional banking services within Fidelity’s portfolio. This role is pivotal for individuals who excel in problem solving, analyzing complex systems, assisting in planning strategic initiatives, and ensuring the seamless integration of systems and operations within cloud environments. The ideal candidate will bring a deep analytical mindset, exceptional planning capabilities, focusing on data management, producer/consumer platforms, and integration amongst various Systems & API platforms.

Primary Responsibilities:

Perform in-depth analysis of systems/products to aid in a large-scale technology migration program.

Works with business and technology partners to identify, review, define, interpret, and clarify the scope of work in terms of business and/or system requirements and processes.

Works with technology, architecture, and leadership to help drive overall systems analysis with future vision considering enterprise standards and requirements.

Engage in collaborative planning with various stakeholders to ensure alignment with organizational goals.

Work across teams to perform analysis considering feasibility studies, risk assessment, dependencies, integration points, amongst various systems/subsystems which can comprise of Producers, Consumers, APIs, Data across Businesses to help drive outcomes.

Understands available APIs/contracts and other data sources to come up with optimal way to integrate them.

Develop comprehensive documentation of Systems architecture, operational workflows, ensuring clarity and accessibility for all stakeholders.

Ability to refine high level business requirements to technical blueprints.

Facilitates knowledge sharing sessions on Capabilities and functions, data management practices, and cloud strategies to enhance team capabilities and readiness.

Participate in the review and validation of Quality Assurance test plans to ensure requirements have been met.

Contributes to tools and methodologies for efficient analysis and documentation.

Recommends changes to existing systems design to achieve requirements and recommends designs for new systems based on requirements.

Essential Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field.

6+ years of professional experience in systems analysis, with expertise working in APIs, Data, and distributed ecosystems particularly in customer-facing applications.

Proven track record in conducting complex system analysis, identifying key areas for improvement, and planning system enhancements or migrations.

Strong understanding of data management, data analysis concepts, including proficiency in SQL, Stored procedures, Databases etc.

Exceptional analytical, strategic planning, and problem-solving skills, with the ability to translate complex technical challenges into actionable plans.

Excellent communication and collaboration abilities, adept at working with cross-functional teams and articulating technical concepts to a varied audience.

Knowledge of Capability modeling, to align with the enterprise blueprint.

Strong technical writing, story-writing and documentation using various tools.

Fundamental understanding of technical architecture of n-tier systems, and may have direct experience working on developer tooling, APIs, Data, SDKs, and application ecosystems.

Familiarity with integration testing, and observability tools such as Datadog and Splunk.

Impactful communication and presentation skills, both to influence and educate business partners.

Desirable Skills:

Professional certifications in Project Management.

Experience in leading in modernization projects and greenfield projects

Familiarity with regulatory and compliance requirements, ensuring adherence to industry standards.

Experience in Financial Services institutions.

Experience and knowledge of Enterprise Integration Patterns including pub/sub, event-driven/streaming and APIs

The Team

Fidelity Wealth teams provide direction and implementation to the experiences that enable our Retail customers to be financially successful. Your work, as part of the team, enables functionality developed throughout the firm to reach these customers and create the high-value interactions that will keep them coming back. As part of the team, you will be able to impact the speed, efficacy, and scale of the solutions that will serve these customers through forward-looking analysis and design.

You will be able to leverage your thought leadership, contributing to the overall vision of Capabilities in our organization.

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.

Fidelity Investments is an equal opportunity employer.