Amendment Consultant

Description

The Role
The Amendment Consultant (AC) provides document and administrative support to clients and business partners who maintain an existing book of business of over 23,000 plans. The AC uses written procedures to make decisions and independently coordinate with others regarding business policies, procedures and documentation. This position requires knowledge of ERISA and the DOL regulations qualified plan rules under the Internal Revenue Code. The AC will interpret, apply, and make good judgment calls independently. One will assist and instruct others on decisions to be made in processing amendments. The AC supports Emerging/Mid/Advisor markets using the pre-approved document and partners closely with Client Relationship Management to ensure successful completion of more than 25,000 amendments a year. The AC generates solutions for standardized, lower complexity plan amendments.

Assigned to complete standardized, lower complexity plan amendments including Document Creation, Functional Items, and FIT assessments

Responds to clients and relationship managers

Countersign on behalf of Fidelity, including amendments worked by interns and temporary workforce

Has a confirmed understanding of the client’s objectives and offer assistance and possible options

Makes decisions based on protecting the client and Fidelity

Communicates status of amendment to the client and Client Relationship Management

Handles workflow with business partners and addresses their inquiries or internal business partners within the Amendment Consultant Team

Independently determines documents are in good order, signed, and acceptable before countersigning on behalf of Fidelity Management Trust

May assist in training and mentoring of new teammates, or interns/temporary workforce

The Expertise and Skills You Bring

3-5 years of defined contribution retirement plan experience

Previous work with Product Central , XTRAC, Docusign, WPDT, Salesforce a plus

Strong computer skills; MS Office Suite

Understanding of the 401(k) industry

Problem solving - The AC has the authority to make decisions related to the amendment projects that they are working on. Ultimately, they sign on behalf of FMTC Fidelity and understand the importance of the representation.

Knowledge of Fidelity products, services, policies and procedures

Ability to prioritize workload based on urgency, risk, and client expectations

Effective time management

Excellent written and verbal communication

Ability to articulate a point of view in a compelling & succinct manner

Ability to work independently in a fast paced environment & handle large volume of work

Ability to comprehend and explain technical concepts

Basic understanding of ERISA, IRC, and DOL regulations related to 401(k) plans

The Team
The Amendment Consulting Team is a pivotal group that ensures the maintenance of existing client volume submitter plan documents and service agreement contracts. The Amendment team is the control point for updates as well as ensuring the WI Defined Contribution Recordkeeping systems align with the plans provisions. This role as the amendment expert for WI Core market clients, consults with Managing Directors and clients to ensure that each amendment meets a clients desired outcome and is executed exactly to direction. The role adds value by ensuring that plan provisions will work seamlessly with Fidelity services once live. The Amendment Consultant role is actively engaged with Managing Directors, Testing and Reporting, Systems Installation Group, Billing and Conversion Services to coordinate updates.

Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy.
For information about working at Fidelity TalentSource, visit FTSJobs.com.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at [email protected] if you would like to request an accommodation.