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Mail Clerk

  • Hybrid
  • Merrimack, New Hampshire

Description


Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Mail Clerk to work in Merrimack, NH!

The Mail Representative will provide online data entry support, timely pick-ups and delivery of mail; assist the team in meeting all service level agreements and offer suggestions to improve existing operational processes and procedures. Representatives assist in the identification of risk and security issues while carrying out their responsibilities while exhibiting strong interpersonal skills in order to provide effective customer service.

Responsibilities

  • Support online data entry & electronic work
  • Sort and deliver all inbound non-trackable shipments including interoffice mail, newspapers, USPS mail, supply orders and internal distributions with outstanding accuracy and efficiency
  • Receive and reconcile inbound non-trackable and trackable shipments
  • Scan inbound shipments through X-Ray scanner and report any suspicious shipments to management or the CDS Operations Rep III/IV immediately
  • Scan inbound and outbound trackable shipments using the Ship&Track application with outstanding accuracy and efficiency
  • Reconcile all trackable shipments against the delivery manifest and deliver the shipments to the business partners within the service level agreement requirements with exceptional accuracy and efficiency
  • Pickup and deliver to all mail zones for multiple buildings/routes within the service level agreement requirements using the Ship&Track TA units with exceptional accuracy and efficiency
  • Process look-up and return mail with exceptional accuracy and efficiency
  • Assist in processing sophisticated look-up mail associated with the processing of white mail
  • Process outbound trackable mail through the Ship&Track application with exceptional accuracy and efficiency
  • Process outbound non-trackable USPS mail using Pitney Bowes Postage Metering Machine with outstanding accuracy and efficiency
  • Complete and distribuet cost center and monthly reports from the Pitney Bowes Postage Metering Machine
  • Order shipping supplies through various shipping vendors and maintain sufficient stock within the operation to meet the demands of the business partners
  • Dedication to consistently provide exceptional customer service by assisting business partners with requests for standard methodologies/cost efficiency, shipment tracking, supply orders, extra pickups and special requests/inquiries
  • Ensure that all required paperwork including delivery manifests, receiving reports, shipping reports and vendor packing slips/manifests are properly completed and filed each day
  • Assist CDS Operations Representative III/IV and management with special assignments as needed including providing coverage for CDS Operations Representative III

Preferred Experience and Skills

  • 0-2 years of relevant validated experience
  • High School diploma or equivalent
  • Valid driver’s license
  • Familiar with Microsoft Office
  • Able to lift and carry packages of up to 50 pounds every day
  • Ability to push hand trucks with loads of up to 200 pounds over distances that may exceed one mile throughout the day
  • Can walk or safely drive between multiple buildings in various weather conditions
  • Ability to stand, sit, bend, or reach for extended periods is required daily
  • Excellent work ethic
  • Self-starter with a positive outlook
  • Strive for excellence in all tasks

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy.

For information about working at Fidelity TalentSource, visit FTSJobs.com.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at [email protected] if you would like to request an accommodation.

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Why choose Fidelity TalentSource?

Fidelity TalentSource

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity's Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity's regional and investor centre locations. Our mission is to help you experience Fidelity's diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity's long-term strategy. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource is an equal opportunity employer. Fidelity TalentSource will reasonable accommodate applicants with disabilities who need adjustments to complete the application or interview process.

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.

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