Description
Fidelity Talent Source is looking for a Investment Operations Analyst. The Analyst will support the day-to-day operations of the Fidelity Charitable Pooled Income Fund (PIF). This position will be based in Westlake, TX
Day-to-day operations of PIF include: account maintenance, facilitating additional contributions and account closures, responding to donors and income beneficiaries inquiries, leading the quarterly income distributions from the PIF, producing statements, confirmations and other communications, peer reviewing team members’ work and reconciling all associated accounts. In addition, you will be involved in supporting the annual audit for the PIF and will work to improve processes & procedures. In this capacity, you will support the operational excellence of the Pooled Income Fund.
The Expertise You Have
- Bachelor’s Degree in Accounting or Finance with 3+ years of experience
- Familiarity with investment products, including pooled investment vehicles and mutual funds
- Experience with client-facing phone calls is preferred
- Some money movement experience is preferred, but not required
The Skills You Bring
- Expertise in MS Excel (e.g. vlookup and pivot tables)
- Strong attention to detail, process-oriented and ability to multi-task and meet tight deadlines
- Interest in investment products and money movement
- Superior customer service and issue resolution skills
- Expertise in defining and supporting operational functions
- Experience opening and reviewing XTRACs a plus
The Value You Deliver
- Providing daily operational expertise and support for the Pooled Income Fund, including handling donor escalations and processing and/or quality checking account changes/closures
- Facilitating quarterly payments to income beneficiaries, including researching and resolving transaction discrepancies/errors
- Coordinating and reconciling routine money movement transactions
- Monitoring XTRAC queues and ensuring timely completion of any work as needed
- Supporting annual audit activities, including calculating and distributing the tiered price credit as needed
Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com.
Fidelity Investments is an equal opportunity employer.
