Description
HR Operations Associate
Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a HR Operations Associate to work in Durham, NC!
The hourly pay rate range for this position is $22-$26 per hour.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
The Coordinator supports HR Operations processes and initiatives in support of Enterprise HR services. In this role, you will need to understand employee data, pay standards, and be able to execute deliverables in an operations environment. You will work with peers, payroll, and HR partners to quickly support and/or resolve situations. We will look for this role to provide recommendations for process improvements and seek opportunities to provide value added solutions to meet business needs and ensure end to end data integrity.
The Expertise We’re Looking For
- 1+ years of related experience
- I9 processing experience preferred
- Solid written and verbal communication skills; ability to keep others informed on a timely basis of changes, key events, and decisions that may affect them
- Strong customer service and consultation skills
- Demonstrates strong organization, accuracy skills, attention to detail, and time management skills
- Ability to thrive in a fast-paced environment
- Flexibility in work schedule to accommodate fluctuations in work volume
- Experience with HRIS, Case or Knowledge Management systems is a plus
- Basic Excel skills required
The Purpose of Your Role
- Weekly support of I9 processing
- Maintenance of employee files through imaging
- Handle general document retrieval requests
- Provide information to Legal for Subpoenas and other compliance related requests
- Process and mail weekly Termination letters
- Respond to unemployment claim inquires
- Scrub and image manager file documents
The Skills You Bring
- You will demonstrate basic analytical thinking and creative problem solving through research, analysis and problem resolution.
- You will demonstrate the ability to manage multiple projects and work streams to meet deadlines.
- You will understand employee data and pay impacting timelines.
- You will build relationships with business partners in and outside of HR.
The Value You Deliver
- Deliver high quality services consistently
- Understanding policy requirements to maintain data integrity
- Providing recommendations for process improvements and identifying opportunities to provide value added solutions to meet business problems and ensure end to end data integrity
